Privacy policy

Privacy Policy — Petal Mist

Last Updated: April 2, 2026

Website: petalmist.co

Email: info@petalmist.co

Business Address: Jungle Khel, Kohat, Kohat, KPK, Pakistan

1. Introduction

At Petal Mist, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website petalmist.co, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you place an order or interact with our website, we may collect the following information:

Personal Information: Full name, email address, phone number, billing and shipping address

Payment Information: Card details processed securely through our payment provider. We do not store card information on our servers

Order Information: Products purchased, order value, order history

Device Information: IP address, browser type, pages visited, time spent on site

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Send order confirmations and shipping updates

Respond to your questions and complaints

Improve our website and customer experience

Comply with legal obligations

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information only with:

Shipping couriers to deliver your order

Payment processors to complete your transaction securely

Legal authorities if required by law

5. Data Security

We take data security seriously. All information is stored securely and transmitted using SSL encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings at any time.

7. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal data

Withdraw consent at any time

To exercise any of these rights, email us at info@petalmist.co

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy:

Email: info@petalmist.co

Website: petalmist.co

Address: Jungle Khel, Kohat, Kohat, KPK, Pakistan

Petal Mist — Your privacy matters to us 🌸